In September, AFScott asked our clients to participate in a Customer Satisfaction Survey, grading our Support on a scale from 1-10.
The results were outstanding!
In 2019, a leading specialty broker dedicated to the US construction industry regained their independence after a stock buyback from the F500 global re/ Insurance brokerage that had acquired them several years earlier. To accommodate their recent expansion throughout the northeast, and into Colorado, the Client decided to migrate into a 100% Cloud architecture out […]
The insurance industry depends on network infrastructures that need to be maintained, updated and protected, but a small- to medium-sized agency’s personnel are not trained to maintain and support that. Their core business is to sell insurance. That brings us to the question: who is going to monitor, manage, secure and repair that infrastructure? The […]
In recent years, Managed Service Providers (MSP) have become an invaluable information technology system for many different and diverse industries. And as the COVID-19 pandemic has proven, off-site IT management and support provides equal and often superior response times, knowledge-pool and technical underpinnings than small/SMB firms can provide with in-house staff. This is no truer […]