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Insurance Client Case Study (Construction Risk Partners)

In 2019, a leading specialty broker dedicated to the US construction industry regained their independence after a stock buyback from the F500 global re/ Insurance brokerage that had acquired them several years earlier.

To accommodate their recent expansion throughout the northeast, and into Colorado, the Client decided to migrate into a 100% Cloud architecture out of their desire for a future-proof IT foundation, strong security, business continuity and business flexibility.

A major issue appeared when the architecture they had approved was not compatible with the file structure of their archived, legacy documentation. The incompatibility also impacted replication and the ability to share key information across their offices. Because of the sheer volume of legacy files, revising them into a compatible structure was too lengthy and expensive to be considered a viable option.

Because of the inability to store, manage, retrieve and replicate files, the Client was forced to manage all information retrieval on an almost 100% manual basis…causing the entire staff to scramble throughout the entire work day…every work day. It threatened to impact their sterling reputation for providing their own clients with response times and personal service recognized to be some of the best in the construction insurance industry.

AFScott was engaged to provide an alternative architecture/solution that would provide the Client with some immediate relief from the ongoing manual ‘scramble’ and, ultimately the kind of documentation management and replication they needed, without having to revise their legacy file structure.

SOLUTION OVERVIEW

AFS architected a solution that replicated the client’s traditional file management/sharing/sync & backup methodology; but, served up via the AFS Private Cloud. To ensure that downtime was kept to the absolute minimum, an AFS engineer was at the client’s main office and all branch offices. This allowed simultaneous testing of the config, quality assurance and final production environments to be managed by the team in real-time.

BUSINESS RESULT OF AFS SOLUTION

“AFS architected a solution that replicated our traditional on premises file management/sharing/sync and backup; but, served up via their Proprietary Private Cloud.

With the successful implementation and rollout of this new solution, CRP has enjoyed much more IT efficiency.  As a result, we are enjoying higher levels of Customer Service and Client Success than ever before.  Thank you AF Scott!!!”

Bill Linney, Partner

Construction Risk Partners

Author

PJ Arts

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